Returns, Refunds and Cancellations

Return Policy

All Goods and Services provided on Mr. Sofa are covered under the 100% Satisfaction Guaranteed. Order cannot be returned if the Goods or Services is delivered to you. You can inform our Customer Service Team for any dissatisfaction and we will make good to the items up to our professional standard.

Refund Policy

All Goods and Services provided on Mr. Sofa are covered under the 100% Satisfaction Guaranteed. Order cannot be refund if the Goods or Services is delivered to you. You can inform our Customer Service Team for any dissatisfaction and we will make good to the items up to our professional standard.

Cancellation Policy

All Goods and Services provided on Mr. Sofa are covered under the 100% Satisfaction Guaranteed. Order cannot be cancelled if the Goods or Services is in the repair or renew process based on your requirement. You can inform our Customer Service Team for any dissatisfaction and we will make good to the items up to our professional standard.

Cancellation can be done before our Courier Team pick up your item.